Customer Service at Great Yarn Company. Knitting yarns, knitting needles, knitting patterns and accessories at Great Yarn Company

About Our Shop
Great Yarn Company is an online yarn shop.
We offer great natural fiber and luxury yarns, needles, and accessories.
Enjoy convenient online shopping, a secure shopping experience,
and FREE SHIPPING over $75.

Customer Service
You'll get friendly, reliable service on every order, every time - we promise!
Got questions? Email Sue@GreatYarnCompany.com
or call us at 866-925-YARN (9276).

Shipping
Most orders are shipped the same day or next business day.
We ship world-wide via USPS Priority Mail (or USPS First Class Mail for
very small orders). Express shipping is also available; please ask us for
a shipping estimate if you'd like express delivery.

Domestic Shipping (within the United States):

International Shipping: International orders pay actual shipping cost.
Before placing orders to be shipped outside the United States,
please email so we can let you know your estimated shipping cost.

Returns
Yarn and kits may be returned within 30 days of purchase for refund
of original purchase price. Returned items must be unused, and in original
condition and packaging. Shipping costs are NOT refundable.
We recommend that you insure your return shipment.

Needles, books, patterns, and Final Sale items are NOT RETURNABLE.

Sales Tax and Pricing
Texas residents pay 8.00% sales tax.
Our prices are in US Dollars, and are subject to change.

Your Privacy
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order
data. Yahoo! automatically collects order information but may only use this information in the
aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically
collects information about your shopping experience. Please see the Yahoo! Privacy Policy
for more information about how Yahoo! uses this information.

Great Yarn Company values your business and respects your privacy.
We will never sell or rent your personal information. Period.

If you join our mailing list, we'll send you periodic newsletters, special offers,
and new product announcements. You may un-subscribe at any time by clicking on
the link we provide in every email, or by emailing Sue@GreatYarnCompany.com.

Secure Online Shopping
Credit card transactions are processed securely through
Chase Paymentech, the number one provider of online credit processing,
used by more than half of all internet retailers and service providers.

PayPal transactions are processed by PayPal's secure system.
Great Yarn Company is PayPal Verified.

If you have any questions or concerns, please email Sue@GreatYarnCompany.com.

Copyright (c) 2003-2012 by Great Yarn Company. All rights reserved.