Shipping & Returns | Knitting Supplies | Great Yarn Company

Shipping & Returns

We ship to the United States and Canada via USPS (US Postal Service).

Most orders ship within 1-2 business days.  When your order ships, we'll send you a confirmation email with tracking number.

To see a shipping estimate at any time, go to your shopping cart, enter your location and postal code in the Shipping Estimate section, and click on Estimate My Shipping.

USA Shipping Rates

  • FREE Standard Shipping on USA orders over $75
  • $4.99  Standard Shipping on USA orders $75 or less
  • $9.99  Priority Mail on any USA order

Canada Shipping Rates

Canadian orders ship via USPS First Class International.  All duties and taxes are the purchaser's responsibility.

  • $   9.99  -- Order total $25 or less
  • $12.99  -- Order total $25.01 to $50
  • $15.99 -- Order total $50.01 - $75
  • $18.99 -- Order total $75.01 - $100
  • $21.99 -- Order total over $100

Return Policy

Shop with confidence!  We want you to be happy with your purchase, so if something's not right, let us know.

Yarn and many other items can be returned for refund or exchange within 30 days of purchase.  All returned items must be clean, unused, in original labels, and yarn must not be wound into balls.

These items are not returnable:  sale and clearance items, needles, hooks, patterns, magazines, books, videos, and gift cards.

Original shipping and return shipping costs will not be refunded unless we made an error on your order which caused your return.

Please mail returns to:

     Great Yarn Company
     PO Box 628
     League City, TX 77574-0628

If you have any questions or need to make a return, please call us at 1-866-925-YARN (9276) or send us a message.