We ship to the United States, Canada, and Australia via US Postal Service (USPS).
Most orders ship within 3 business days. When we ship your order, you'll get a confirmation email with tracking number.
To see a shipping estimate at any time, go to your shopping cart, enter your location and postal code in the Shipping Estimate section, and click on Estimate My Shipping.
Canadian orders ship via USPS First Class International. All duties and taxes are the customer's responsibility.
Australian orders ship via USPS First Class International. All duties and taxes are the customer's responsibility.
Shop with confidence! We want you to be happy with your purchase, so if something's not right, let us know.
Yarn and many other items can be returned for refund or exchange within 30 days of purchase. All returned items must be clean, unused, in original labels, and yarn must not be wound into balls.
These items are not returnable: sale and clearance items, needles, hooks, patterns, magazines, books, videos, and gift cards.
Original shipping and return shipping costs will not be refunded unless we made an error on your order which caused your return.
Please mail returns to:
Great Yarn Company
PO Box 628
League City, TX 77574-0628
If you have any questions or need to make a return, please call us at 1-866-925-YARN (9276) or send us a message.
"Great selection and wonderful customer service. I would DEFINITELY recommend this company."
Kristin / Texas