We love hearing from you, so let us know how we're doing -- send us your comments!
Dear Sue, This is my first order from you. Talk about a good first impression. You've knocked my socks off!
First, the order arrived so quickly. Everything was so beautifully packaged. The handwritten note was really a nice surprise.
And the yarn!! It is fabulous. The colors are so rich and vibrant. I can't wait to see how they work up.
All in all, just a very pleasant experience shopping with you. Your thoughtfulness and caring shine through in what you do.
Joyce B. / Idaho
Sue, I just wanted to let you know what a pleasure it is ordering from you. You make each order special to receive. Thank you for such wonderful service.
Susan G. / Pennsylvania
I'm so pleased to find Great Yarn Company. I found exactly what I needed, received my yarn immediately and was able to finish my project right away! Great personalized service. The next best thing to walking into a yarn shop!
Jodi / Arizona
I have to say, this has been the most pleasant shopping experience ever! You certainly go above and beyond. You will be my first stop for future yarn purchases! Thanks again!!
Leah T. / Oklahoma
Great selection and wonderful customer service. I would DEFINITELY recommend this company.
Kristin / Texas
First-time order, and I am extremely impressed! Great price, fast shipping and exactly what I wanted. Thanks so much, I will be a repeat customer.
Meg / Iowa
Hi Sue, the yarn I ordered on Friday, arrived on Monday. Excellent service, Thank you so much.
Reenu / Massachusetts
Hi Sue, Have just received my parcel today. Brilliant! Thanks!
Dawn C. / Aberdeenshire, Scotland
You couldn't have been more helpful; thank you so much. I was very pleased with the way you kept me informed about the progress of my order. I definitely recommend the Great Yarn Company.
Mil C. / Dorset, UK
Sue - Just FYI, the patterns arrived yesterday. They are SO darling. Can't wait to try them. Thanks for the great service.
Kendra W. / Texas
Thanks, Sue! I just ordered something from you on July 28, and here it is the 30th and I have it already! When I got your package in the mail today, I must say, I was truly impressed. You really are the Great Yarn Company! This was remarkable service! Thank you!
Helen W. / New York
OMG, I am so happy to have found this yarn source. I was looking for a specific DYE LOT within a color group and Sue went the extra mile to make sure that was what she had. AND, she ships right away! Within 2 days I was back to my project. She is friendly and funny and answers emailed questions promptly. Honestly, what more could you ask?
Billie / California
Thank you for the quick delivery and your order easy website. And yes, Sue, I did read you're from Lousiana and now living in Texas. Glad to know you're back in business and not far from us, still. Last time I purchased from you was the International Quilt Show in Texas. That's how I looked you up to order again. Your booth employed considerate ladies that knew their business.
Darline P. / Louisiana
I ordered some patterns from your site a little while ago and was thoroughly pleased with your quick responses to questions and your speedy service.
Mary D. / Florida
Her customer service is outstanding. She answered my questions and made suggestions. Shipping is really quick. A great store for my "Favorites" list.
Patty McD. / California
I was looking for a few more skeins of a discontinued yarn as I foolishly did not buy enough at the beginning. Sue was great! Incredibly helpful, really good prices, and fast delivery! I am really glad I found her website!
Katherine V. / Texas
I will definitely shop here again. Thank-you for all you do!
Dawn K. / Texas
Good value. Speedy delivery. A great value.
Chris / Texas
I was very pleased with the quick service from your shop. Great Yarn Company has a good selection and reasonable prices. I'm sure that I will order again.
Martha S. / Texas
I appreciated the fast delivery - ordered on Monday - knitting on Thursday! Sue chose the color for a companion yarn that matched the main yarn perfectly. The yarn came in a bag that will make a great project-holder. Excellent company!
Bettie / Missouri
I found out about Great Yarn Company when I googled about a certain knitting yarn. I wrote Sue inquiring about a certain color in a particular yarn. She quickly emailed back and more than answered my questions. I received the yarn a couple of days later. I could not be more pleased with this company and will definitely order again.
Cindy T. / Oklahoma
I was very pleased with my experience with Great Yarn Company. All my business was conducted online and what I wanted, arrived in a timely manner. Dealing with GYC, I don't feel pressured to move quickly. I felt comfortable about giving her my information on a secure line and haven't had any problems.
Mary R. / Michigan
Love this company. Great web site and fast delivery. Very happy!
Nanci / California
Great yarn and EXCELLENT, personalized service!
Laurie / Rhode Island
Great company; wonderful yarn and Sue is wonderful to work with.
Teri S. / Michigan
Great company, will definitely order again. I love my needles! I can't wait to finish up my project so I can start another one and order yarn from the Great Yarn Company. The shipping was extremely fast.
Shelley P. / Texas
Sue went out of her way to ensure that I got what I wanted, even contacted the company to find out if the (discontinued) yarn I wanted was still available. It was, and when she got it, I decided that I didn't like the color. She suggested something else that is perfect. I think that is pretty outstanding service and can highly recommend the Great Yarn Company.
Patti McD. / California
Welcome to Texas!! So glad you have made our state your home now. Also pleased to find you on the internet. Thanks for having the entire line of colors in Kidsilk Haze. I am going to knit the Kaffe Fassett shawl on the cover of Rowan #42.
Barbara C. / Texas
Great service and very friendly employees!
Diane F. / North Carolina
Great communication, fast service, fantastic product - couldn't ask for better!
Katherine H. / Texas
Everything about my purchase was excellent! This will be the merchant I go to first in all my future purchases.
Sharon B. / Alabama
Glad you got your shop back up and running here in Texas! I love being able to shop locally and support small businesses. Thanks for your great selection and competitive pricing, too.
Snowden B. / Texas
Great customer service! Very very nice staff.
Caroline C. / Pennysylvania
Hi Sue. Just a note to say thank you for the fast service. Both packages arrived today. Once again thank you for the prompt service.
Susan G. / Pennsylvania
Great Yarn Company pays shipping when an order is over $75.00. We ordered over $75, it was shipped priority and it arrived before anyone expected. We were very pleased and will check Great Yarn Company the next time we need some knitting supplies.
Shari H. / Montana
Thanks, the patterns arrived safely, and thanks for the wrapping and special note.
Pat C. / California
My yarn arrived today and I am thrilled. Your packaging is great and your service is terrific. I love the Flat Feet yarn and can't wait to start knitting!
Leah T. / Oklahoma